This Privacy Policy describes how Violora Studio (“we”, “us”, “our”) collects, uses, and protects information when you use our website or book an appointment.
Information We Collect
We collect information you provide directly when you book an appointment or contact us:
- Name, email address, and phone number
- Appointment preferences and service notes
- Optional information you choose to share (e.g. allergies, preferences)
How We Use Your Information
- To schedule, confirm, and remind you of appointments
- To provide the requested services and personalise your experience
- To respond to inquiries and send important updates
- To improve our website and services
Payments
Payments are processed by trusted third-party providers including Square, Stripe, and PayPal. We do not store full payment card information on our servers. Each provider's privacy policy applies to data collected during the transaction.
Cookies & Analytics
Our website uses cookies and tools such as Google Analytics to understand how visitors use the site. This data is aggregated and helps us improve content and performance. You can disable cookies in your browser settings.
Data Sharing
We do not sell your personal information. We share data only with service providers (e.g. booking, payments, email) strictly necessary to operate the studio, or when required by law.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Your Rights
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion of your data, subject to legal record-keeping requirements
- Request a portable copy of your data
Security
We use reasonable administrative and technical safeguards to protect personal information from unauthorised access, alteration, or disclosure. No method of transmission over the internet is 100% secure, however.
Contact
For privacy-related questions or to exercise your rights, please email violorastudio@gmail.com or call +1 (510) 773-4470.
Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.